Status disclosure for financing your purchase

Frequently asked questions

Who are we?

The Caravan Hub Ltd is a licensed credit broker/intermediary. Our registered address is Hurn Road, Dereham, NR19 1WD. Tel: 07399 315552

What can we do to help finance your purchase?

We can introduce you to a limited number of lenders who may be able to finance your purchase. We can only introduce you to these lenders.

However, the credit brokers/intermediaries we work with may be able to introduce you to other lenders.

Are we able to help you finance your purchase?

Caravan Hub is authorised and regulated by the Financial Conduct Authority. FCA Number 1020078. Web: https://www.fca.org.uk/

Do you have to pay for our help?

No, you make no payment to us. But a lender or another credit broker/intermediary we work with may pay us and another credit broker/intermediary for introducing you to them.

Caravan Hub is an Introducer Appointed Representative of Auto Finance Online who are authorised and regulated by the Financial Services Authority 832181. Auto Finance Online are a credit broker not a lender. We will only introduce you to Auto Finance Online. Auto Finance Online will pay us a commission based on either a fixed fee per finance agreement entered into, or we receive a commission based on a percentage of the total amount of finance taken by the customer. Auto Finance Online will advise you of the amount paid prior to you signing any credit agreement.

Can we give you independent financial advice?

No, we are not independent financial advisers and so are unable to provide you with independent financial advice.

What can you do if you wish to complain about our services?

If you wish to make a complaint, please contact us in the first instance by writing to us at;
Caravan Hub, Hurn Road, Dereham, NR19 1WD or by telephoning us on 07399 315552.